Customer Service & Policies
Our customer service department can be contacted Monday through Friday between the hours of 8:30 am and 5 pm EST at (508) 823-6260 or toll free at (800) 564-0152. Click here for more information on how to contact American Material Handling.
Methods of Payment
We accept payments via all major credit cards and for corporate account holders we also offer the convenience of open terms billing. Any time you are filling out an RFQ you will have the option to indicate your desired payment method. You may also discuss payment option with a sales representative once they have returned a quoted price for your order. We use industry standard SSL technology and 256 bit encryption to protect your account and payment information.
Click here for more information on how we protect your privacy.
We honor all manufacturers' warranties on all new products and equipment.
We stand by every product we sell. If you are not completely satisfied with your purchase simply call us at (508) 823-6260 or toll free at (800) 564-0152 to arrange an exchange or refund in the form of credit to your account. Some product specials may be exempt from refund or credit options and some products may be subject to a restocking charge.